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          <h2 class="wow fadeInLeft">LuoYun Privacy Policy</h2>
          <p class="quote-jean wow fadeInRight" data-wow-delay=".1s">Last Updated: 2025/2/15 (Version III)</p>
          <p class="quote-jean wow fadeInRight" data-wow-delay=".1s">We are fully aware of the importance of personal information to you, so we have been committed to protecting the security of your personal information. <br/>
This LuoYun Privacy Policy (hereinafter referred to as "this Policy") is intended to explain the rules for collecting, using, storing, processing, and protecting your personal information when you use the LuoYun community and other related applications, websites, and other products and services provided by our LuoYun Clouder (hereinafter referred to as "LuoYun Services" or "our Services"), as well as how you exercise your rights as a subject of personal information. <br/>
I. How we collect and use your personal information <br/>
A. Collection of personal information <br/>
When you use LuoYun services, we may collect and use some of your personal information. The type of information we collect and how we use this information depends on how you use our services, and we may collect your personal information from different sources. <br/>
1. Information you provide to us <br/>
(1) Account information <br/>
We will collect the personal information you provide when you register/log in, including your mobile phone number or email address, password, and birthday. You can also selectively fill in your gender, nickname, avatar, and other information when registering or during subsequent use. You should ensure the accuracy of this information. We collect this information to provide you with account registration and login services, to ensure the security of your account and to improve your network information. <br/>
(2) Communication information <br/>
When you make text comments on audio and video content, we will collect the text content of the comments and related metadata (such as the sender of the comments, the time of sending, and the IP address). We do this to ensure that the comments can be displayed normally and to achieve the purpose of confirming the security of the content, detecting crimes and protecting our users. <br/>
(3) Image information <br/>
When you need to take a photo or select a photo from the album to upload as a personal avatar or when you use some other related business functions, we need to obtain your device camera or album permissions and collect the image/video information and related metadata (such as the sender of the photo, the time of sending, and the IP address) you provide. If you refuse to provide such device permissions, you will only be unable to use such business functions, but it will not affect your normal use of other functions of the products and other services. <br/>
(4) Survey and promotional information <br/>
If you choose to participate in our surveys, promotions, competitions or marketing activities, we will collect the information you provide, such as: your name, contact information, contact address, etc. <br/>
(5) Information provided when contacting us<br/>
When you contact us, for the security of your account and system, we may need you to provide relevant personal information to verify your user identity. After successful verification, we will provide you with customer service based on your contact information (phone number/email address/other contact information you provide), your communication information with us (including text/pictures/audio and video), and other necessary information related to your needs. In this process, we will collect the above personal information you provide in order to solve the problem you raise. <br/>
Information we collect automatically<br/>
(1) Device information<br/>
We collect information about the device you use to access our services. We will automatically collect your device information, including your IP address, device type, device model, device name, advertising device identifier, device ID, browser type and settings, operating system, language settings, mobile network information (including operator name and phone number), application version information, storage information and other technical information. We collect this type of information to achieve the most basic product business functions, ensure the security of your account and system, and provide you with consistent services in a continuous and stable manner. <br/>
(2) Usage Information<br/>
When you use our services, we will automatically collect information about the videos you watch, the words you search (including voice information), the number of times you view videos and ads and the number of times you interact with them, the time and frequency of your use of our services, your interactions with other users, your purchase activity information, the information you collect/share, your settings information (such as your age, gender, interests, etc.) and other information about your interactions with our website. We collect this information to provide you with the content you need. At the same time, in order to better understand users, we will use this information to analyze your video viewing preferences, etc., so as to recommend you higher-quality videos and advertising content and services that you may be more interested in in real time. <br/>
(3) Your location information<br/>
When you use our services, we will collect your location information in order to implement some practical functions, such as recommending higher-quality videos and advertising content in your area. We will infer your approximate location through the IP address. <br/>
(4) Log information<br/>
We will automatically collect log information when you use LuoYun services. Such information may be obtained by using cookies, web beacons, log files, programming scripts, electronic tags or any other means. If you want to learn more about how we use cookies and similar technologies, please read Section I, Section C of this Policy, "Cookie Terms". <br/>
2. Information from third parties <br/>
(1) Third-party account information <br/>
If you log in to our services using a third-party platform account (e.g., Facebook/Google/Apple account/WeChat/QQ, etc.), we will obtain your account information (including name, profile picture, mobile phone number, email address, etc., subject to your authorization) from the third-party platform to create or log in to your LuoYun account, provide services enjoyed by logged-in users, and protect your account security and prevent security risks. <br/>
(2) Third-party payment institution information <br/>
If you make an online payment to us, the third-party payment service provider we cooperate with (such as Apple Pay, Google Pay, MasterCard, etc.) will provide us with your payment information or payment information updates to verify your payment status and provide you with the purchased services smoothly; please be aware that we only collect your purchased product information, payment serial number and channel ID, and do not collect any of your bank card account, payment password and other payment information. <br/>
(3) Information obtained from publicly available sources<br/>
Such as government public data, public data on social media platforms, etc. <br/>
(4) Information obtained from other sources<br/>
You are aware that we cannot obtain and will not obtain your personal information collected by a third party without authorization. If we need to collect your personal information indirectly from a third party due to business cooperation, etc., we will ensure the legal collection and use of the information from multiple levels and multiple channels: (1) We will take measures including but not limited to agreement to try our best to ensure that the third party has obtained your consent or collects your personal information within the scope permitted by relevant laws and regulations; (2) Before collecting, we (or a third party) will clearly inform you of the source, type, purpose, method of use, business function used for such personal information, and the scope of authorization (if the method and scope of use exceed the scope of your original authorization, we will obtain your authorization again); (3) Require the third party to make a commitment to the legitimacy of the source of personal information at the level of agreement, etc. If the third party violates the law, we will clearly require the other party to bear the corresponding legal responsibility. <br/>
B Use of Personal Information<br/>
We will use the information collected in LuoYun services for the following purposes according to different information types:<br/>
(a) To conclude and perform the contract between us and you and to enforce the agreement between us and you;<br/>
(b) To provide, process, maintain, develop and improve LuoYun services (including advertising, paid services purchased by users, etc.);<br/>
(c) To provide personalized recommendation services (including advertising);<br/>
(d) To evaluate your application (if relevant) and respond to your questions/inquiries/feedback/disputes;<br/>
(e) To process your registration and login requests, verify and execute transactions related to your online payment;<br/>
(f) To allow you to participate in platform interactive functions (such as audio and video content reviews);<br/>
(g) To communicate with you, including sending you commercial marketing information, operational activity notifications, agreement text update notifications, etc. We may use one or more of your contact information (e.g., email, phone, SMS, contact address) provided by you during your use of LuoYun services or collected by LuoYun to contact you during operations, and to send you security verification messages, product and service updates, event messages, discounts, user experience surveys, etc. You can unsubscribe through the methods provided in Section (5) of Chapter IV of this Policy; <br/>
(h) Monitor, prevent or investigate any fraud, abuse, security risks and technical issues that may harm LuoYun, you or the public, protect the security of your account and system, and improve the security and reliability of LuoYun services; <br/>
(i) Market research and trend analysis, comprehensive statistics, data analysis, processing and investigation related to LuoYun services; <br/>
(j) Other purposes disclosed to you separately when we collect your information, or other purposes for which you have consented. <br/>
C Cookie Terms <br/>
Cookies are small files containing strings of characters that are sent and stored in your computer, mobile device or other device (usually encrypted) when you log in and use a website or other network content. Cookie-like technologies are other technologies that can be used for similar purposes as cookies, such as Web Beacon, Proxy, embedded scripts, etc. In this policy, we refer to all such technologies as "Cookies". Generally speaking, we will use Cookies to collect your personal information when you register, log in, and use our services, such as your habits of visiting websites, your browsing information, your login information, etc. <br/>
We use Cookies mainly to simplify operation steps (such as staying logged in), protect your account information and the security of our products, measure and analyze the web pages you click and how you use the platform, record your preferences, recommend you your personal needs and content that you may be more interested in, improve website performance, monitor visitor traffic and operations on our website, measure, analyze and optimize the advertising performance of our platform, etc. to enhance user product experience and improve our services. <br/>
You can manage or delete Cookies that have been stored in your computer, mobile device or other device through the relevant functions of your browser or device. Some of our services can only be achieved by using Cookies. If you refuse to use or delete them, you may not be able to use our related services normally or get the best service experience through our services, and it may also have a certain impact on your information protection and account security. <br/>
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